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At RiderClub, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Collection of Information:
We may collect personal information, such as your name, email address, postal address, phone number, and payment information, when you interact with our website or sign up for our services. We may also collect non-personal information, such as your browser type, IP address, and referring website, to enhance your experience and improve our services.
Use of Information:
We use the information we collect to provide and personalize our services, process transactions, send you promotional offers and updates, respond to your inquiries, and improve our website and services. We may also use your information to comply with legal obligations or enforce our policies.
Disclosure of Information:
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. Additionally, we may share your information with affiliate partners to offer discounts and promotions. Please note that we reserve the right to sell your personal information to third parties for marketing purposes.
Data Security:
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
SMS Marketing and Notifications:
By providing your phone number and opting in, you agree to receive recurring promotional and personalized marketing text messages (e.g., cart reminders) from RiderClub LLC. Message frequency may vary. Message and data rates may apply. You can opt-out at any time by replying STOP to any of our messages. We respect your privacy and will not share your phone number with third parties for marketing purposes without your consent.
Data Collection and Use:
We collect your phone number when you opt-in to receive SMS messages. This information is used solely for sending you the messages you’ve subscribed to, such as promotional offers and membership related updates. We may also use your phone number to send important notifications regarding your account or purchases.
Data Security:
RiderClub LLC takes the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access and ensure it is securely stored.
Customer Privacy Rights:
As a customer of RiderClub, you have the right to:
- Access and update your personal information
- Opt-out of receiving promotional communications
- Request the deletion of your personal information, subject to legal obligations
- Lodge a complaint with the appropriate regulatory authority
Changes to Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
By using our website or services, you consent to the terms of this Privacy Policy.
If you have any questions or concerns about our Privacy Policy or practices, please contact us at hello@riderclub.com.
Last updated: February 22, 2024
RiderClub Auto Pay Terms and Conditions
By enrolling in RiderClub Auto Pay, your RiderClub membership dues will be charged to your payment method on file and your membership will renew automatically each year for another one-year term unless you cancel. If you wish to cancel at any time prior to your membership expiration date, click here. Each year, we will send you a statement of your current services and renewal dues amount no less than 30 days prior to your membership expiration date. We will charge the dues shown on your statement on your membership expiration date from your payment method on file.
You agree that we may contact you at the phone number on file via a prerecorded voice message, auto-dialer, or text message in the event your RiderClub Auto Pay fails for any reason or in other circumstances related to RiderClub Auto Pay or your membership. You agree that we can store your payment information to process future payments, refunds or other adjustments. You may change or update your payment information on file at any time by contacting us by phone at 1-888-343-2335. If we are not able to charge your payment method on file, your enrollment in RiderClub Auto Pay and your membership may be cancelled.
If your card issuer participates in the Card Account Updater program, we may receive an updated card account number and/or expiration date for your card on file. Unless you opt out of the program with your card issuer, we may update our files and use the new information for RiderClub Auto Pay. We will not receive updated information if your account has been closed.
Roadside Assistance Information:
- No Service Call Limits: Every time you reach out for help, we'll provide coverage up to $150 or $300, tailored to your membership tier.
- No Mileage Limits: Enjoy unlimited mileage with your Roadside Assistance Membership.
- Equipment: We're equipped with the right tools to help you. Never worry about the wrong kind of truck arriving to assist you.
- Lost Key Reimbursement: Up to $50 for emergency keys if 100+ miles from home.
- Emergency Trip Interruption: Up to $250 for accident-related expenses 100+ miles from home.
- Cancellation Policy: Pro-rated refund (less $10 fee) if your RiderClub Roadside Assistance membership canceled before expiration.
- Sharing Policy: Membership is non-transferable, but you do get a +1 on your membership.
- Change of Vehicles: You can switch covered motorcycles or automobiles; unregistered bikes/automobiles may require proof of ownership.
Basic Membership does not include Roadside Assistance.
Membership Disclaimer:
- Introductory Rate: The introductory rate is available for new first-time members only. After the initial term, the customer is subject to the Regular Price.
- Additional Disclaimer: All RiderClub membership applications and renewals are subject to approval and acceptance by RiderClub, LLC.
- RiderClub, LLC reserves the right to modify membership benefits, promotions, and special offers without prior notice.
- Some benefits, products, and services may not be available to residents in certain states or outside the U.S., and certain restrictions may apply.
- Membership fees are non-refundable. Your annual membership includes the convenience of automatic renewal at the prevailing rate at the time of renewal. Please review the Auto Pay Terms and Conditions for more information on automatic renewal. If you wish to cancel auto-renewal at any time, please click here.
- Sales tax on memberships may be applicable in certain states.
- Offers are not retroactive.
- Please allow up to three business days for your Membership details to be delivered to the email provided at checkout.
